
 
Small Business News
Business Journal Attacks Lingle 
Pro Business Reforms 
By Malia Zimmerman, Hawaii Reporter
The Department of Labor and Industrial Relations has long been considered the 
worst run department of all state departments in Hawaii. The staff has had an 
extreme anti-business attitude, openly referring to business owners as "the 
enemy."
That is what makes the article on the Department of Labor and Industrial 
Relations being "too business friendly" which appeared recently in Hawaii's 
oldest business journal -- Pacific Business News -- all the more absurd.
The article was based on a federal evaluation complimenting the state on a job 
well done. However the piece was written as if from a pro-labor writer -- 
against the state's pro-business reforms -- and demonstrated how far to the left 
the once prestigious conservative journal has deviated from founder George 
Mason's mission since he sold the paper to a national chain in 1983.
Highly critical of Gov. Linda Lingle's administration for making her 
inspection division within the Department of Labor "too business friendly," the 
article has no point and gives credence to the opinions of people who have no 
business being quoted unless their professional and personal conflicts are 
acknowledged.
The article contradicts the very federal evaluation report findings the writer 
is reviewing -- the federal evaluation report commends the state for the marked 
improvements in inspections and consultations and the numbers alone show that 
there is a decrease in injuries/illnesses, yet PBN focuses on the 
negative.
In addition, the writer quotes James Peck who is making unsubstantiated 
claims contradicting the facts in the report, without acknowledging the reasons 
behind his criticisms. The writer seems oblivious to the fact that Peck, who is 
a private consultant for companies needing guidance to prevent or negotiate 
fines from the Department of Labor, will be out of business if HIOSH becomes too 
friendly by working with businesses, rather than attacking and fining them.
In addition, the PBN story does not acknowledge Peck, a former inspector for 
HIOSH, is a close associate of Jennifer Shishido who was recently 
reassigned to another division after heading HIOSH for a number of years because 
she was such a poor director. Shishido was highlighted as one of the people most 
hostile to business in Hawaii in a 1999 report issued by the Small Business 
Regulatory Review Board appointed by then Gov. Benjamin Cayetano.
The taskforce interviewed more than 300 business owners and operators before 
completing the 11-page report. Though the director of the Department of Labor 
and Industrial Relations Nelson Befitel could not easily fire her because 
of strict union rules, he re-assigned her to another labor division. Though the 
move brought relief to many businesses that complained for years about Shishido, 
the reassignment created hostility among her supporters both in and out of the 
division, and that was reflected in the PBN article, seemingly without the 
writer's knowledge.
That is another oddity about the story -- PBN reported in the late 1990s in a 
multitude of stories about Shishido's anti-business and retaliatory ways and how 
she single-handedly was shutting down businesses because of the fines she was 
levying against them for minor infractions. Often these businesses were owned by 
political opponents or critics of Gov. Benjamin Cayetano, for whom she worked. 
In fact, in 1999 and 2000, businesses and safety consultants proposed shutting 
down the state's HIOSH division altogether and letting the federal government 
inspection division, Occupational Safety & Health Administration or OSHA, handle 
all safety inspections in the state.
Yet PBN does not acknowledge the report or those trying times. The publication's 
editorial staff seems to have forgotten those dark days and how far the 
department has come, writing a highly inflammatory, front-page story based on a 
few people's statements with conflicts, while ignoring the fact that the report 
was virtually all positive.
Director Befitel told Hawaii Reporter in an earlier interview that the 
Administration's approach is to work with businesses to assist them with 
accident prevention and containment costs.
His efforts are working. There is a downward trend in workplace injuries and 
illnesses as shown by the Bureau of Labor Statistics maintained by the state. 
The downward trend continues despite the fact that Hawaii is in a construction 
boom where a higher number of employees are involved in the construction 
industry. Compare the numbers to the "heavy handed days" when construction work 
was low but the injury/illness rates were high.
In addition, HIOSH significantly increased the number of private sector 
compliance inspections, conducting 999 in FY 2003, compared to 812 in FY 2002, 
and 494 in FY 2001. "The State is be commended for their efforts in increasing 
their number of private sector compliance inspections," the report reads.
Another plus in the report: Historically, the number of consultation visits with 
businesses have been relatively low, which has raised concerns over the last 
several evaluations by OSHA. However, in FY 2003, HIOSH significantly increased 
the number of consultation visits, conducting 253 consultation visits, which 
exceeded its goal of 245. "For FY 2003, the State officials are to be commended 
for their efforts in increasing the level of productivity," the report reads.
The federal evaluation gives other accolades. "Overall, the results of Hawaii's 
enforcement program are considered effective in most required program areas 
including responding promptly to complaints, obtaining entry to conduct 
inspections when entry was denied, response to imminent complaints or referrals 
classified as imminent danger, citation lapse time, abatement verification and 
sustaining violations and penalties in informal conferences and when they are 
formally contested."
All this was accomplished with a small staff of inspectors as the department is 
having a difficult time keeping inspectors because the pay is low -- around 
$24,000 a year -- and the work can be demanding. Yet more was done with fewer 
inspectors -- quite an accomplishment most business owners would say.
The state should be commended by businesses and the publication that supposedly 
represents their views on the vast improvements within the department, rather 
than attempting to bring a negative tone to a positive achievement.