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Incorporation
by reference OSHA
can hold you accountable for certain consensus standards
(OSHA link)
Preventing
Falls in Construction
(Internal
link)
How
Do You Rate As A Safety Partner?
California WC carriers submit rate filings averaging a head-spinning 15 percent decrease
- June 27 2005
How
to Protect the Aging Work Force (Internal
link)
Risk
Management Event Calendar 2005 / 2006
Lauriski
resigns at MSHA (link)
Prostate
Cancer Prevention (Internal
link)
Hawaii - Local Safety
News Articles
(Internal link)
Where
did the AED go - Check out the Larry Chun story
(Internal link)
NIOSH
To Move Deeper into the Bowels of Government
Wrongful Death Accountability
Act - April 2004 (pdf)
Criminal
Prosecution of Workplace Fatalities - OSHA's Record (Internal
link)
Can an Injured Worker Who Violates a Safety Rule Collect Workers' Comp Benefits?
Hawaii State Bar Assoc - DLIR Occupational Safety and
Health Decisions ('94 - 02)
(link)
ASSE
Agrees With Enhanced OSHA Enforcement (pdf)
Open
season on OSHA: New York Times series sparks outrage - from ISHN (pdf)
Commentary
on Safety Abuses at McWane - from ORC (pdf)
Wherefs the Worker? - from ISHN (pdf)
We must change the national psyche - writes Jerry Ellis (pdf)
Where's the outrage? - from ISHN (pdf)
Citizens
for Sensible Safeguards
Hawaii
State Bar Assoc - DLIR Occupational Safety and
Health Decisions ('94 - 02) (link)
2004
Susan Harwood Grants (link)
OSHA, Congress Weaken Workers' Protections Against TB August
9, 2004
New
Fit-Testing Protocol - August 4, 2004
Issuance
of Citations by OSHA (Internal link)
ASSE
& AIHA Sign Memorandum of Understanding
Reaffirmed Construction Safety Standards
How a workplace injury transformed a life
EPA/OSHA Alliance Increases the
Danger of Criminal Liability for Employers (pdf)
Title Protection
(pdf)
Title Protection
Hawaii Mold Legislation - changes, get involved
New Driver Training Requirements - FMCSA
New York Times - Outrage at Worker
Deaths ~ Dec. 2003 (Internal link)
Web virus - New Threats
The McWane
Story - Frontline/NYTimes/Canadian Broadcasting Company (Internal
link)
Workplace
Violence Prevention
Membership Benefit
RVP
MAC Tool
Proposed Mold Legislation - S 3160
Rise In Construction Accidents
Maintains Your C.S.P. COC
BCSP to discontinue CSP specialty examinations in
2004
Networking
Basics
Interview with Dan Peterson
HOW
DO YOU RATE AS A SAFETY PARTNER?
The
following information was provided by Jesse Denton of Zurich Services
Corporation. Our appreciation for
the sharing of this data. It is
the type of information which you may wish to copy and use as a hand-out for
training your staff, as may be appropriate.
gWe
sometimes forget our attitudes and behaviors can have a dramatic effect on
others. This can be especially
true with safety! You probably
know the attitudes and behaviors of your co-workers can affect your health and
safety, maybe even your life. You
and your co-workers are safety partners.
But have you stopped to think that your co-workersf health and safety
depend on your attitudes and behaviors? Would
you choose yourself as a partner? A
good safety partner can say eyesh to these questions:
Do
you read the MSDS and warning labels for a chemical before you handle it?
Do
you wipe up spills even if you are not responsible?
Do
you know where the emergency exits and fire extinguishers are?
Do
you come to work well alert?
Do
you use proper procedures even when they take longer?
Do
you leave machine guards in place?
Do
you know when protective clothing or equipment is called for, and do you
always use it?
Do
you report damaged tools or equipment to your supervisor?
Do
you take safety policies and safety seriously?
Do
you know the hazards of your job? Do
you take all the necessary precautions before you begin working?
Do
you inspect your work area and equipment before starting a job?
Do
you take etime outf when youfre angry or upset?
Do
you refrain from drinking on the job, and do you report safety hazards
that may result from a co-workerfs use of alcohol or drugs on the job?
Would you still like to work with yourself if you had a choice, or are you too likely to get someone hurt?h
Monday, June 27, 2005
FLASH
REPORT!
- Pure
Premium Rates Tumble
More California workersf
compensation carriers submit rate filings averaging a head-spinning 15 percent
decrease in pure premium rates for policies renewing and incepting on July 1.
Thatfs the steepest average decrease since SB 899 took effect last year.
The trend should continue, provided legislative schemes and frivolous litigation
do not reverse it. Just over 100 carriers have filed with the California
Department of Insurance, comprising over three-fourths of the market.
Over 30 carriers filed for an 18 percent decrease or more. Some of the higher
decreases and their percentage of the California market share include Zurich
American Insurance Company of Illinois, 26.1 percent, and Zurich American
Insurance Company, 22.7 percent (4.9 percent); The Hartford, 18 percent (1.5
percent); St Paul Travelers Group, 18 percent (3.7 percent); American
International Groupfs eight carriers decreased rates 15.1 percent (6.7
percent); Liberty Mutual Insurance Company. 14.3 percent (1.8 percent).
The average decrease of 15 percent is slightly higher than the California
Workersf Compensation Insurance Rating Bureau recommended rate, and slightly
less than California Insurance Commissioner Garamendifs advisory rate decrease
of 18 percent. But the fact that carriers are willing to file for double-digit
increases is a sign of their growing confidence in a market on the mend thanks
in large part to the recent reforms.
It should also serve as a clear warning to the legislature that any legislation
designed to cap rates is both counterproductive and, judging by the July
decreases, unnecessary. SB 46 authored by Sen. Richard Alarcon (D-Van Nuys),
scheduled for a hearing in the Assembly Insurance Committee on Wednesday puts a
ceiling on the rates workersf comp carriers can charge.
State Compensation Insurance Fund, the largest California carrier, earlier
announced a 14 percent decrease and Zenith Insurance Company announced a 12
percent decrease.
-30-
Filed by Bess Shapiro in Sacramento
NIOSH To Move Deeper into the Bowels of Government
Five former NIOSH and
MSHA administrators sent a letter to Department of Health and Human Services
Secretary Tommy Thompson last week to protest the Center for Disease Control's
plan to move the National Institute for Occupational Safety deeper into the
bureaucracy of the CDC.
The CDC's
new reorganization plan includes the decision to cluster NIOSH with
several environmental health agencies into the Coordinating Center for
Environmental Health, Injury Prevention, and Occupational Health, one of four
coordinating centers that will report directly to the CDC administrator.
The former
administrators were joined by a wide range of individuals and organizations,
including the United Auto Workers, American Association of Occupational Health
Nurses, American Industrial Hygiene Association, AFL-CIO, and the NIOSH Board of
Scientific Counselors, who charged that the move will curtail NIOSH's autonomy,
undermine its influence on regulation, and perhaps impact its budget.
Furthermore, concern was raised that the move fails to meet the intent of
Congress as set out in the Occupational Safety and Health Act. "Clustering
NIOSH with a number of environmental health programs would undo the intent of
Congress and place it essentially where it was thirty-four years ago," the
board members of NIOSH's Board of Scientific Counselors stated in a letter to
CDC Director Julie Gerberding.
NIOSH was established
by the Occupational
Safety and Health Act of 1970 as a separate institute that reported
directly to the Secretary of Health, Education and Welfare with the mission
"to conduct research, experiments, and demonstrations, develop plans,
establish criteria, promulgate regulations, authorize programs, and publish
results and industrywide studies." President Gerald Ford later moved NIOSH
under the CDC, even though occupational health and safety has very little to do
with the CDC's primary goals of disease control and prevention. Moving NIOSH
deeper into the CDC would only further de-emphasize the agency's importance,
visibility and autonomy.
Read Some
Letters Opposing the Reorganization of NIOSH:
•
American
Association of Occupational Health Nurses Letter
• American
Society of Safety Engineers Letter
• AFL-CIO
Letter
Can
an Injured Worker Who Violates a Safety Rule Collect Workers'
Comp Benefits?
When Peter Mars first joined Bowman Company as a
machine operator, his supervisor, Jim Larson, gave him a tour of the workplace.
"You're going to find that we're very committed to safety around here,
Peter. Here's the safety manual. Look it over before the first safety
meeting." Mars dutifully read the manual, including a section on how to
lock out the conveyor system before fixing a jam. At the safety meeting, the
instructor reviewed the company's lockout procedures. He also provided Mars with
a padlock of his own.
"You should never put your hands inside the
conveyor until you shut down and lock out the machine with this padlock,"
the instructor warned Mars as he handed him the lock. "If you don't follow
these rules, you could get docked a day's pay if you're caught. If you're caught
a second time, you're fired. And you could get seriously hurt. Understand?"
Mars worked diligently at the job over the next
couple of years. He attended several other safety meetings where lockout
procedures were reviewed and emphasized. He did follow the lockout rules on a
couple of occasions when the conveyor jammed.
Then, one day, Mars was at his workstation when
the running conveyor system jammed up because a piece of wood became stuck. He
was too rushed to get his padlock at the other end of the plant. He quickly
placed his hand into the conveyor to dislodge the wood.
As he did so, the conveyor suddenly started
moving again. It grabbed his hand and crushed it before he could pull it out.
Mars was rushed to the hospital, where his hand was amputated.
While recovering from his debilitating injuries,
Mars filed for workers' comp benefits. Much to his surprise, his employer fought
the claim. "What do you mean they won't give me workers' comp?" Mars
complained to his attorney. "Look at me. I lost my hand because of this
job. I deserve workers' comp!"
Mars's attorney filed an appeal before the state
supreme court. At the hearing, Bowman's counsel explained the company's
objections:
All
employees at Bowman, including Peter Mars, were informed that the conveyor
had to be locked out before placing their hands inside the machine.
Peter
Mars was given a safety manual that described the lockout procedure. He was
also given his own padlock.
Peter
Mars attended at least three safety meetings in which the details and
importance of the lookout procedures were explained and emphasized.
Employees
have been disciplined for not following lockout procedures.
As a
result, Peter Mars's injury was caused by his willful misconduct and he should
not be allowed to benefit from his actions.
DECISION:
Benefits denied for the machine operator, ruled the Alabama Supreme Court. It
was undeniable that Mars willfully disobeyed a mandatory safety rule. In fact,
he even admitted under oath that he knew at the time he was injured that the
safety rules required him to lock out the conveyor before attempting to remove
the piece of wood. The undisputed evidence showed that if the conveyor had been
locked out, said the court, Mars's injury would not have occurred.
COMMENT: Here
the company did everything right with their safety program and yet a serious
injury occurred anyway due to employee misconduct. Because the company had
documented all training sessions, it was able to prove that it was not
responsible for the accident.
article from > BLR > Business and Legal Reports
http://safety.blr.com/display.cfm/id/89759
OSHA, Congress Weaken Workers' Protections Against TB
According
to a July
30 memo from OSHA Deputy Assistant Layne Davis to OSHA Regional
Administrators, field officers for the Occupational Safety and Health
Administration must contact OSHA's Enforcement Directorate before issuing a
citation of violations of new respiratory protection requirements for
tuberculosis. This requirement further enervates a system of safeguards that has
been increasingly weakened over the past year.
Last
December, OSHA withdrew a rule aimed at limiting occupational exposure to
tuberculosis. In its explanation, the agency argued that "the rate of TB
has declined steadily and dramatically since OSHA began work on the proposal in
1993," so the rule is no longer necessary. Furthermore, the agency claimed,
"An OSHA standard is unlikely to result in a meaningful reduction of
disease transmission caused by contact with the most significant remaining . . .
risk: exposure to individuals with undiagnosed and unsuspected TB. . . ."
[68 Fed. Reg. 75,767 (2003)]. Moreover, the agency stated that workers would
still be protected from TB by the respiratory protection requirements, which
requires the use of CDC-certified respirators by health care workers working
with TB patients, under which OSHA could still cite employers for health
violations. However, OSHA's actions show a lack of commitment to enforcing even
the limited scope of the respiratory protection requirements.
Even
if fully enforced, the respirator requirement does not cover the full range of
activities that would have been covered under the proposed rule that was
withdrawn from its rulemaking agenda. Anti-TB protections in that rule would
have included "the use of respirators when performing certain high hazard
procedures on infectious individuals, procedures for the early identification
and treatment of TB infection, isolation of individuals with infectious TB in
rooms designed to protect those in the vicinity of the room from contact with
the microorganisms causing TB, and medical follow-up for occupationally exposed
workers who become infected" (62 Fed. Reg. 54,160 (1997)).
Further debilitating the safeguards, on July 14 the House Appropriations Committee approved a rider to the 2005 Labor, HHS, and Education Appropriations bill that would prevent OSHA from enforcing the annual fit-testing provisions of the TB respiratory standard. According to the agency, fit-testing (testing respirators for proper fit) is necessary to ensure protection against tuberculosis microorganisms. "Selecting the proper respirator is a vital step in protecting a user against potential exposures and adverse health effects," according to OSHA administrator John Henshaw. Accordingly, OSHA issued a final rule in August providing for fit-testing on an annual basis, rather than the one initial fit test currently required. If this measure passes, OSHA's ability to enforce protective and preventative standards for occupational tuberculosis will be further weakened.
© 2004
OMB Watch
1742 Connecticut Avenue, N.W., Washington, D.C. 20009
202-234-8494 (phone)
202-234-8584 (fax)
ombwatch@ombwatch.org
Security
Rebuffed legislation to require greater chemical plant safety
Issued inadequate standards on nuclear-plant security
Clean Air & Water
Opposed legislation requiring greater fuel efficiency for passenger cars
Failed to adequately protect national parks and wilderness area from industrial air pollution
Failed to complete proposal to prevent sewer overflows
Failed to curtail widespread use of the weed killer atrazine, despite growing evidence that it is contaminating drinking water
Worker Health & Safety
Ignored recommendation of Chemical Safety Board to address reactive chemical accidents in the workplace
Abandoned rulemaking to protect workers from tuberculosis
Ignored NIOSH recommendation to toughen limits on silica dust, which has killed thousands of miners and construction workers
Ignored advisory committee recommendation to protect workers who handle metalworking fluids
Food Safety
Declined to promote legislation that would restore enforcement authority, stripped by a federal court, to control Salmonella
Declined to enhance E. coli testing
Auto Safety
Failed to finalize proposal to upgrade head-restraint standards
Refused to take action to stop SUV rollovers despite increasing severity of the problem
Consumer Product Safety
Failed to develop standards on baby bath seats, which have caused the deaths of 10 babies since the administration took office
Took no action to ban sales of ATVs to children after a public hearing called attention to tens of thousands of injuries
Opposed product registration cards in children's products, meant to improve the effectiveness of recalls
http://www.sensiblesafeguards.org/thetoll.phtml
OSHA Issues Final Rule on Respiratory Protection Revised Standard Adds A New Fit-Testing Protocol
On Aug 4, 2004, the Occupational Safety and Health Administration announced an addition to the approved fit- testing protocol in its Respiratory Protection Standard. The revision adds a new quantitative fit-testing procedure to assist workers and employers in the proper fit and selection of respirators.
The new fit-testing protocol, referred to as the
Controlled Negative Pressure (CNP) REDON protocol, requires three different test
exercises followed by two redonnings of the respirator. The three test
exercises, listed in order of administration, are normal breathing, bending
over, and head shaking.
The procedures for administering the new CNP REDON protocol, with three test
exercises and the two respirator donnings to an employee, and for measuring
respirator leakage during each test, are summarized below:
Facing forward. In a normal standing position, without talking, breathe normally for 30 seconds; then, while facing forward, hold breath for 10 seconds during sampling.
Bending over. Bend at waist for 30 seconds and hold breath for 10 seconds during sampling.
Head shaking. Shake head back and forth vigorously several times while shouting for approximately three seconds and, while facing forward, hold breath for 10 seconds during sampling.
First redonning. Remove respirator, loosen all face-piece straps, and then redon the respirator mask; after redonning the mask, face forward and hold breath for 10 seconds during sampling.
Second redonning. Remove respirator, loosen all face piece straps, and then redon the respirator mask again; after redonning the mask, face forward and hold breath for 10 seconds during sampling.
ASSE & AIHA Sign Memorandum of Understanding
On Aug. 6, ASSE President Gene Barfield, CSP, and AIHA President Donna Doganiero, CIH, signed a memorandum of understanding (MOU), in which the two occupational and environmental safety and health groups pledge to gwork cooperatively on all matters of mutual interest to reach common goals.h The MOU highlights five key areas in which ASSE and AIHA will work together: government affairs; public relations; promotion of publications and products; education; and foundations. The groups also agreed to foster regular communications as a way to gprovide leadership in fulfilling the spirit of cooperation.h
DES PLAINES, IL (September 14, 2004)
FOR IMMEDIATE RELEASE
Contact: Michael Nowak
847-768-3404, mnowak@asse.org
AMERICAN SOCIETY OF SAFETY ENGINEERS ANNOUNCE KEY
REAFFIRMED CONSTRUCTION SAFETY STANDARDS
CONSTRUCTION STANDARDS ADDRESS
SAFETY PROGRAMS, MASONARY, SUSPENDED WORK PLATFORMS AND HEATING DEVICES
Helping improve workplace safety and health in one of the most dangerous industries, the American Society of Safety Engineers (ASSE) today announced the availability of four construction standards covering requirements for safety and health programs, work platforms suspended from cranes and derricks, portable heating devices, and concrete and masonry work. Reaffirmed by the American National Standard Institute (ANSI) on June 23, 2004, these four standards are the latest completed projects from the A10 Accredited Standards Committee (ASC) Safety Requirements for Construction and Demolition Operations. ASSE serves as secretariat of the A10 Committee, which develops and revises over 40 standards and projects pertaining to safety in the construction and demolition industry.
As per ANSI procedures, every five years accredited standards must be either revised, reaffirmed or withdrawn. A10 ASC Chairman Richard F. King, CSP, CRSP, and ASSE member, said today, "These reaffirmed A10 standards each cover a specific construction safety topic, but they are all unified with the same goal of reducing construction injuries and ensuring the safety of our fellow workers."
The A10.33-1992 (R2004) standard Safety and Health Program Requirements for Multi-Employer Projects provides guidelines for the basic duties of senior contractors and project supervisors in providing a safe construction workplace. The standard covers senior supervisor responsibilities, corrective actions and presence at a project, as well as site safety and health requirements, disciplinary procedures, construction process plans, training and pre-work plans. It also includes samples of job hazard analysis, project safety and health forms, and job site surveys.
The A10.9-1997 (R2004) standard Safety Requirements for Masonry and Concrete Work covers concrete construction and masonry work safety requirements from concrete placement and shoring to the handling and storage of pre-stressed and pre-cast concrete. It also addresses the design, erection, operation and maintenance of concrete mixing processing plants, machinery used in transportation and aggregate processing plants.
The A10.28-1998 (R2004) standard Safety Requirements for Work Platforms Suspended from Cranes or Derricks sets safety guidelines to ensure workers are safe while being transported to an elevated work site and while working on a suspended platform from cranes and derricks. Platforms suspended from the load lines of cranes or derricks are typically used at construction sites to perform work at elevations when other means of access such as scaffolding or aerial platforms are unsafe or impractical.
The A10.10-1998 (R2004) standard Safety Requirements for Temporary and Portable Space Heating Devices establishes construction operation guidelines for the safe use and inspection of portable and temporary space heater equipment that run on solid fuel, liquid fuel, natural gas and liquefied petroleum gas. It provides minimum safety requirements for the selection, installation, operation and maintenance of these space heating devices and equipment.
The individual A10 standards are available in both a printed format and as an electronic file. Each standard is $37 for ASSE members, $45 for AIHA and ACHMM members, and $53 for non-members. To order the standards contact ASSE Customer Service at 847-699-2929 or visit ASSE's website at www.asse.org. Founded in 1911, the Des Plaines, IL-based ASSE is the oldest and largest professional safety organization and is committed to protecting people, property and the environment. Its 30,000 occupational safety, health and environmental professional members manage, supervise, research and consult on safety, health, transportation and environmental issues in all industries, government, labor and education.
September 09, 2004 - How a workplace injury transformed a life
This past Monday, Sean George marched in Pittsburgh's annual Labor Day parade. While such an event may seem pedestrian, the circumstances that led to it are anything but. A steamfitter and a survivor, George shares the story of his horrific workplace injury with workers and insurers in the hopes that his experience might change the lives of others for the better and help prevent other workers from suffering work injuries. The story of the gas explosion that killed his cousin and put him on a path of pain, depression, addiction, and ultimately, recovery, is a compelling one. It's terrific that he shares the details of his personal experience -- it's a reminder to all of us that work safety is not an academic exercise; it's flesh and blood.
Some time ago, we posted another survivor story, that of Candace Carnahan who lost her leg -- and who nearly lost her life -- when she became caught in a conveyor belt. She was 21 at the time of the injury. While work injuries and deaths can happen to anyone at any age, young and inexperienced workers are particularly vulnerable. Like George, she now devotes her energy to spreading the message of work safety.
We pass on George's story in the same spirit that he shared it -- with the hope that it might influence at least one person -- a worker, a supervisor, an employer, or an insurer -- to help prevent a work injury today.
Thanks to Jordan Barab at Confined Space for pointing us to this story.
South Carolina enacts title protection
legislation(June 2004)
South Carolina recently enacted professional recognition/title protection legislation for those in the industrial hygiene and safety profession. The legislation defines titles and definitions used by the profession, establishes legal recognition for the profession and has the state legally protect the titles. Only those who meet the criteria outlined in the definitions that are part of title protection legislation may use these titles.
Hawaii Mold Legislation (May 2004)
A response from Senator English > Basically, instead of this law (the one that was proposed by English), a senate resolution set up a working group under the Department of Health. Senator English encouraged interested ASSE members to contact Laurence K. Lau, Deputy Director of Environmental Health Administration for the Dept. of Health and Raymond L. Welch, President of Hawaii's AIHA Section. Lau's phone number is 808/586-4424 and Welch's email is mailto:hazman@hawaii.rr.com.
FMCSA Implements new driver training requirements effective July 2004
|
Executive-Summary |
The
Federal Motor Carrier Safety Administration will require entry-level driver
training in four specific areas that go beyond the requirements to obtain a
commercial driver's license, beginning
New
training goes beyond CDL requrements to gset a floor of safety for entry-level
driversh
The
Federal Motor Carrier Safety Administration has issued a final rule mandating
training in four specific areas for new drivers of commercial motor vehicles (CMVs).
The new requirements take effect on
The
rule is the final result of a study mandated by the Intermodal Surface
Transportation Efficiency Act of 1991 that found private sector training of
entry-level heavy truck, motor coach and private school bus industry drivers was
inadequate. The agency produced an
advance notice of rulemaking in 1993, completed the required study in 1995,
reopened the docket in 1996 and produced a Notice of Proposed Rulemaking in
2003.
The
final rule defines gentry-level driverh as a driver with less than one year
of experience operating a CMV with a CDL in interstate commerce.
The rule requires training beyond obtaining a CDL in four areas:
N
Driver qualification requirements;
N
Driver hours of service;
N
Driver wellness; and
N
Whistleblower protection.
Employers
must make sure that each entry-level driver who first began operating a CMV
requiring a CDL in interstate commerce after
Either
the employer or a private training facility may conduct the training.
The rule defines the type of information required in each of the four
areas, but does not set out specific curricula for the training.
It does specify the information to be included on the certificate of
completion. It does not specify any
particular qualifications to be a trainer, other than making the employer
responsible. FMCSA estimates that
the training will take approximately ten hours but does not require a specific
period of time for the training.
Responding
to comments about the need to develop compliant training materials, FMCSA notes
that, gThe agency believes training materials and courses on the four areas
are commercially available today.h
The ten-hour estimate for the training is based on guidelines established
by the Professional Truck Driving Institute for teaching these four subjects.
FMCSA
seems to expect that owner-operators will obtain the needed training from
commercial driving schools, although the rule does not specifically address
owner-operators. The one statement
in the document that speaks to the point says, gWith regard to
owner-operators, they alone would most likely incur the full cost of training,
given their dual roles as driver and company owner.h
In
its discussion of benefits of the new rule, FMCSA admits that it is difficult to
associate the relationship between specific training and safety.
The agency identifies a goal of preventing 201 accidents to make dollar
savings from avoided accidents outweigh the estimated cost for the training.
Although it could not estimate actual savings, FMCSA does anticipate as
another benefit gthat the likely reduction in crashes may also result in
carriers having lower insurance bills.h
Posted on: Wednesday, June 30, 2004
Web virus able to steal bank account information
Advertiser News Services
Computer security experts warned yesterday of another new threat targeting Internet Explorer browser users: a virus that can steal the password and account information of people who bank online. It is the second such discovery in a week.
The federal government's cyberdefense experts, along with other computer gurus, are urging users to consider a switch away from Internet Explorer.
Users can pick up the latest bug, which doesn't yet have a name, from pop-up ads that secretly download software capable of capturing their keystrokes. The pop-ups originate from Web sites that receive their ads from certain online ad services, which apparently had themselves been hacked to spread the malicious code.
Experts said users can protect themselves from the bug by using a non-Microsoft Corp. browser or by employing software to block pop-ups. Internet Explorer users are immune if they download and install a patch that was released in April. Internet Explorer users are also being advised to set the security setting for their browser to "high," a level that makes it more difficult to interact with some Web sites.
Software on computers that pick up the bug will record the keystrokes of users who visit any one of 50 targeted financial Web sites, security experts said. The bug apparently attempts to send the stolen information to a Web site based in Estonia.
The bug is not widespread - the first instance was reported Friday by the Internet Storm Center, an early warning system established by an organization for computer security professionals called the SANS Institute. A director for the center said only a few additional instances of the bug had been discovered as of yesterday afternoon.
The bug appears to be unrelated to an Internet attack on Friday in which users could pick up malicious, keylogging software merely by visiting infected Web sites. That attack also targeted users of financial services sites.
"I believe that this particular type of malware represents a huge threat to the online financial industry," wrote Tom Liston, a computer security expert who analyzed the latest exploit in a Storm Center report released yesterday.
"This is a wake-up call for us to advise users to switch to an alternative browser," said Johannes Ulrich of SANS. "With Internet Explorer, you're playing Russian Roulette and hoping the sites you visit aren't compromised."
A spokesman for Microsoft directed reporters to a Microsoft statement that said, "Customers using Internet Explorer should be sure that they have installed the latest security updates by visiting Windows Update at http://windowsupdate.microsoft.com."
While banks and online commerce sites use encrypted connections between a user's computer and the company's computer, this new strain of software records a user's keystrokes from outside the encrypted connection on a user's computer. In other words, Internet-savvy users who look for the padlock on the bottom corner of Internet Explorer when they make transactions could still be vulnerable to theft if their computer is infected with this program.
But some computer experts said that the nature of the threat means that future versions might also be more easily contained than traditional viruses, which push and multiply themselves aggressively across networks.
"There are a number of significant vulnerabilities in technologies" relating to the Internet Explorer, according to US-CERT (U.S. Computer Emergency Readiness Team), based in Pittsburgh. "It is possible to reduce exposure to these vulnerabilities by using a different Web browser, especially when browsing untrusted sites."
None of the other most prominent browsers, Opera, Mozilla.org, or Netscape, are vulnerable to the flaw. Nor are computers running Linux or the Macintosh operating system.
Ulrich and other experts say the new round of malware deliberately assumes a less aggressive profile. It doesn't spread a quickly as traditional computer viruses, and is more focused on stealing or making money for its authors. That creates a whole new round of problems for PC security companies, who spot new forms of malware by surveying hundreds of thousands of PCs. "If you steal a thousand bucks from a thousand people," he said, "you'll probably stay beneath the radar."
This also explains why economically motivated malware authors are trying to make their software more persistent on individual PCs, but less widespread. According to Sam Curry, a Computer Associates security executive, "It doesn't need to hit millions of people to be profitable. If they can get a goose that lays golden eggs, they don't want to kill the goose, they only want to steal the eggs."
The Washington Post and Newsday contributed to this report.
Article url: http://the.honoluluadvertiser.com/article/2004/Jun/30/ln/ln01a.html
WORKPLACE
VIOLENCE PREVENTION
cFinding its
way onto the organizational safety checklist
By Larry J. Chavez, B.A., M.P.A.
Critical Incident Associates
The efforts of organizational safety professionals to reduce incidents
of death and injury in the workplace are both noble and humane. Safety
professionals have been quick to recognize emerging threats and have been
diligent in employing strategies to address them. Workplace violence is one of those threats.
A single act of workplace violence exposes innocent people to
unimaginable horrors, and leaves its host organization reeling in an aftermath
of legal problems that can endure for years. One such incident occurred on the
morning after Christmas in the year 2000.
The offices of Edgewater Technologies of
Wakefield, Massachusetts were disrupted by a deafening succession of blasts
from the muzzle of an AK-47 assault rifle, something employees in a high-tech
firm would never expect to hear. This awesome and destructive weapon of war
was in the vengeful and merciless hands of Michael McDermott, a 46-year-old
software engineer. He was on a
mission to punish members of Edgewaterfs human resource and accounting staff
for a recent IRS wage garnishment that had been imposed upon him. This was a
matter over which his intended victims had no control, but McDermottfs
perception was his reality and he viewed these innocent employees as
collaborators with his federal foe. So,
with each pull of the trigger, a fellow employee fell until the number tolled
seven. Within minutes, those McDermott had selected for execution lay dead at
or near their desks. An eerie silence followed, broken only by the occasional
sound of an employee scampering to safety.
Typical of most workplace killers, McDermott did not kill any more than
those he had targeted. Spent from
his ordeal, he sat in the companyfs reception area waiting for the
inevitable. Like so many other workplace killers, McDermott crossed the line
into the darkness of the criminal realm never to return to the world of
relative civility he had known. Life
as he knew it was over. As police
approached, McDermott offered no resistance.
As if things were not chaotic enough at Edgewater that morning, the
powerful engine of the media rumbled to life with the singular purpose of
fulfilling the demand for information by those who find workplace violence
cases sensational, spectacular and, sadly, intriguing. Within an hour of
McDermottfs shots, millions of people were being informed of the events as
they unfolded. People, many time
zones away, were viewing real-time images of SWAT teams and ambulances
attending to the bloody aftermath. As
the sun set that day, the names gWakefieldh, gEdgewaterh and
gMcDermotth were echoed hundreds of times until they became linked,
intertwined and inseparable.
As horrifying as the Wakefield incident was, there are cases on record that
exceed it in terms of loss of life and sheer destructive force. But, what is
most disheartening is the fact that scenes such as this have been repeated
hundreds of times across the American landscape and are continuing with no end
in sight.
Concern for workplace security peaked in the days following September 11,
2001. People began to fear the
foreign terrorist threat – but no such attacks ever materialized in the
American workplace. Workplace
violence incidents, on the other hand, occurred with regularity. Since 9-11, a
total of 87 fatal incidents of workplace violence have occurred resulting in
the deaths of 139 people and the wounding of 95 more – not at the hands of
foreign terrorists, but at the hands of people within our own ranks, those we
trusted with the key to the office, the password to our computer system and
the right to be among us. We hired him, we nurtured him and he turned on us.
The amount of carnage suffered within this brief period alone ought to
send a message to decision-makers that workplace violence can no longer be
ignored. This is supported by a
2002 survey of corporate security professionals who identified workplace
violence as the greatest single security threat facing organizations – above
international terrorism.
Where have organizations gone wrong?
As a professional violence prevention trainer, I have made some
observations. There is first good
news. Thankfully, the combined
efforts of the safety and human resource profession has taken the issue
seriously and has made some strides in dealing with the problem through the
establishment of policy and the application of sound employee acquisition
practices. As a result, many
organizations are beginning to screen applicants with violence prevention in
mind.
Now the bad news - it is not enough to have an anti-violence policy on the
wall and an employee manual on the shelf that purports to address the problem.
There is a woeful lack of violence prevention awareness where it counts
the most – among first-line supervisors.
These people are the eyes and ears of every organization.
They see every person within their area of responsibility every single
day and are more likely than anyone else to observe a potentially violent
situation in its earliest stages. But
they cannot do whatfs expected of them without proper training. According to a 1999 study conducted by the Society for Human
Resource Management, only 35% of organizations train managers and supervisors
to identify warning signs of violent behavior.
While basic workplace violence awareness training would suffice for employees,
first-line supervisors should be provided formal instruction and the
opportunity to take part in hypothetical, problem-solving scenarios. They must
be trained to identify the warning signs of impending violence and to conduct
basic threat assessment to support the documentation and reporting of
potentially dangerous situations. They must also be trained to recognize, identify and
eliminate organizational risk factors that could lead to violence and, equally
important, supervisors should be given instruction on how to defuse hostile or
potentially violent employees.
Sadly, too many organizations have failed to provide workplace violence
prevention training for supervisors and this has led to some tragic outcomes.
There are many cases on record in which supervisors had advance
knowledge of an employeefs dangerous tendencies, yet failed to act to
protect innocent employees. One
of the most chilling examples came from a quote of a retired supervisor of a
Mississippi-based U.S. defense contractor following a workplace massacre.
gWhen I first heard about [the shootings], he [Williams] came to my
mindche had talked about wanting to kill people saying eI am capable of
doing it.fh (Source: Associated Press and Clarion-Ledger, Jackson,
Mississippi, July 8, 2003)
The supervisor was referring to Doug Williams, an employee with whom he had
worked prior to retirement. Williams
was responsible for the July 8, 2003 shooting of 14 co-workers, killing 6,
before committing suicide. With
the knowledge this supervisor possessed, it is reasonable to assume that some
effort could have been made to protect innocent employees.
Whether this was a case of supervisory negligence or a lack of
training, lawyers of the aggrieved families will no doubt pursue the matter
further.
No organization can afford to maintain a climate of negligence where lives of
innocent people hang in the balance. In 1999, a jury awarded $7.9 million
dollars to the families of two men killed in a workplace violence incident in
North Carolina. According to the
attorney for the family, "cThis man was a ticking time bomb and the management
knew it, yet they did nothing to protect their employeesc" (Associated
Press, May 5, 1999). No executive would relish having to take the witness
stand to defend such a failure.
The cost of a single fatal incident of workplace violence far exceeds the
minor cost of the training that may have prevented it. Although declining budgets are often blamed for training
cutbacks, a new application of an old concept in training can be employed to
resolve the problem - regional training cooperatives.
Used extensively by the public sector, they can also serve the private
sector. These are informal alliances of regional training coordinators who
pool their resources to bring quality training to a large number of
organizations within a geographical area.
In this manner, small organizations receive the same quality training
as their larger counterparts. Coordinating
such an event to address workplace violence would be an ideal leadership role
for professional organizations representing the fields of safety, human
resources and risk management for two important reasons:
(1) they are stakeholders on the issue of organizational safety and (2)
their professional affiliations cross organizational lines allowing them to
interact and coordinate their efforts.
With executive emphasis on workplace violence prevention, coupled with the
commitment to provide training, it is possible to establish a safe and
peaceful work environment. Once achieved, employees are free to be productive,
knowing that their safety is your concern.
Managers and supervisors are transformed into valuable problem-solvers,
part of the solution to workplace violence and not part of the problem.
A
violence-free workplace is in the forecast for all who commit to it.
A Membership Benefit from the American Society of Safety Engineers
-- The Grey House Publishing Safety & Security Directory 2004
As a membership benefit of ASSE you can receive a complimentary issue of The Grey House Publishing Safety & Security Directory, formerly known as Best's Safety & Security Directory. Shipped at the end of the year, it contains the latest OSHA regulations, training materials and checklists along with a buyer's guide to products and services that can help with compliance issues. It is a resource safety, health and environmental professionals use throughout the year and we are pleased to be able to offer it once again to the membership.
For the first time, the 2004 edition of the directory will also be available on CD-ROM. You now have a choice of either the print version or the CD-ROM version. (Both are $225 list price to non-ASSE members.) For a small additional fee however, you can receive both. The publisher will bill you directly.
Please let us know whether or not you would like to receive your FREE copy of the 2004 Safety & Security Directory and simply click on the link below.
http://www.asse.org/a/o/o.asp?un=7064100
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ASSE Region 1 RVP
Jack R. Iriart, CSP, corporate safety director for Braun Electric Co. Inc., of Bakersfield, CA. Iriart has more than 17 years' experience in the safety and health field and has been an ASSE member since 1995 serving as the first president of the Bakersfield Chapter. He was named the chapter's Safety Professional of the Year (SPY) in 1999. In his community, Iriart volunteers as a martial arts instructor for the Boys and Girls Club, the Girl Scouts, the YWCA and various church groups. He has been a co-instructor of the Safety Management Certificate Program at California State University Bakersfield Extended Studies since 1996.
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Don't like the WISH chart try this...The MAC tool has been developed to help the user identify high risk workplace manual handling activities.
The tool can be used to assess the risks posed by lifting, carrying and team manual handling activities. It is designed to help you understand, interpret and categorise the level of risk of the various known risk factors associated with manual handling activities. The MAC incorporates a numerical and a colour coding score system to highlight high risk manual handling tasks.
http://www.hse.gov.uk/msd/mac/
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Proposed Mold Legislation - HI S 3160
English Creates toxic mold advisory board.
The department of health shall convene a toxic mold advisory board to
advise the department on the development of mold-related standards for indoor
environments, including but not limited to those relating to permissible mold
exposure limits, health threat assessment, mold identification, and mold
remediation.
The advisory board shall be comprised of representatives from the department of
health, department of commerce and consumer affairs, experts on the health
effects of molds, public health experts, medical experts, industrial
hygienists, mold abatement experts, building industry representatives,
residential, commercial, and industrial property owners, tenants, and managers,
realtors, and environmental groups.
The department shall consider the feasibility of adopting
permissible mold exposure limits for indoor environments.
(b) If feasible, the department, in consultation with
the task force, shall:
(1) Adopt permissible mold exposure limits that avoid
adverse health effects, with an adequate margin of safety, and avoid any
significant risk to public health;
(2) Balance the protection of the public health with
technological and economic feasibility;
(3) Utilize the latest scientific data or existing
standards adopted by authoritative bodies; and
(4) Develop permissible exposure limits that target the
general population. "
gAuthoritative bodies" means any recognized national or international entities with expertise on public health, mold identification and remediation, or environmental health, including, but not limited to the United States Environmental Protection Agency, the World Health Organization, the American Conference of Governmental Industrial Hygienists, the New York City Department of Health, the Centers for Disease Control and Prevention, and the American Industrial Hygiene Association.
________________________________________________________
DES PLAINES, IL (September 5, 2003) – Recently a 41-year-old construction worker in Truckee, California fell off a ladder and onto an 18-inch-long drill bit that impaled his skull. He survived the accident without suffering brain damage, but lost an eye. When he arrived at the hospital, emergency personnel found a 1.5-inch diameter chip auger drill bit lodged in his head. Doctors eventually unscrewed and removed the bit.
This accident and many others like it are just one of the thousands of accidents that occur annually in the construction industry which is the focus of the American Society of Safety Engineersf (ASSE) Construction Safety Leadership Symposium to be held this October 16-17 in New Orleans.
This ASSE conference will feature topics on liability issues in construction and ewhat to do when the lawyer calls – preparing for and providing testimonyf; electrical forensics and safety on the job; emerging issues in construction industrial hygiene such as mold, silica, and hearing conservation; driving safety into the sales process; and practical ergonomics at the construction site.
Representatives from organizations such as Bechtel Corporation, St. Paul Fire & Marine Insurance Co., Kellogg Brown & Root, Inc., Exxon/Mobil Development Company, LPR Construction Company of Denver, and many more will provide insights, best practices, and ideas on what works in reducing accidents and how to implement successful safety management approaches in construction safety.
The U.S. Occupational Safety and Health Administrationfs (OSHA) Director of the Office of Construction Services Stewart Burkhammer, P.E., CSP, will discuss OSHAfs activities, its categorizing the construction industry as a high hazard industry and the fatality reduction goals the agency is working towards.
Dean of Georgetown University McDonough School of Business John W. Mayo, Ph.D., Washington, D.C., will discuss the spiraling financial burden from workersf compensation and health care costs due to workplace accidents in his keynote address. E. Scott Geller, Ph.D., senior partner of Safety Performance Solutions and professor at Virginia Tech University, Blacksburg, VA, will discuss integrating behavior-based safety into the construction industry.
The symposium will be held at the Hyatt Regency (New Orleans-Superdome) and reduced fees are available for those that register before the September 15 pre-registration deadline. Education credits for attendees include 1.2 CEUs/COCs and 2.0 Safety CM points.
Founded in 1911, the non-profit ASSE is the oldest and largest professional safety organization and is committed to protecting people, property and the environment. Its more than 30,000 members manage, supervise, research and consult on safety, health, transportation and environmental issues in all industries, government, labor and education. ASSE is an authorized provider of continuing education and training programs, approved by the International Association for Continuing Education and Training (IACET). To register for the symposium call ASSE customer service at 847-699-2929 or register online under Educational Opportunities at http://www.asse.org/.
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|
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ASSE Membership Maintains Your C.S.P. COC! |
By Jay W. Preston, CSP, PE
With the registration of safety engineers going or gone in California, Massachusetts, and some other states, the CSP designation is becoming more important than ever in establishing a recognizable degree of competence. With the granting of the CSP comes the obligation to maintain it by participating in the continuance of certification (COC) program. The same kind of program is now required of lawyers, doctors, teachers, and some other professionals by their boards or employers.
The CSP requires 25 continuance of certification (COC) points over each five year period of certification. Active membership in the ASSE is a good way to get a head start on nailing down the necessary points to keep that CSP and the prestige and recognition that it entails.
The BCSP awards up to two points each year for continued practice in the profession. Thatfs not too hard for most of us, but what about the rest of those necessary points? We can pick up a COC point for membership in professional organizations each year. We can pick up a COC point for a local office or two for a national office in a professional society each year. ASSE can certainly provide these opportunities.
For professional development classes and participation, ASSE can get us a COC point each year for the Professional Development Conference and a half COC point for each 4-hour program taken or taught.
An added bonus of ASSE membership is 1/4 COC point for each 3 hours of technical Chapter monthly meeting attended.
We all get the ten COC points for working. Thatfs a given.
So how can ASSE help us maintain our CSP? See how it works to get us the rest of the required fifteen COC points:
Activity: Points/year: Five year total:
ASSE Membership (If youfre reading this, you got eem): 1 5
ASSE Local Chapter Office (Takes a bit of work): 1 5
ASSE PDC Attendance (Takes money and time): 1 5
ASSE Chapter meeting attendance (6 each year) ½ 2 ½
ASSE Local (one day, 8-hr) PDC, (less money and time): 1 5
TOTAL from substantial ASSE activity: 4 ½ 22 ½
If we avail ourselves of just these ASSE opportunities for participation, we should finish the five year COC cycle with 32 ½ points. So, keep those records, and itfs a cinch. Thanks to the ASSE membership. Mix and match. Show up for meetings. Go to a PDC (Nashville in 2002). Take on an office. Take an ASSE one-day seminar or program. Active ASSE membership makes it easy to keep that CSP!
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BCSP to discontinue CSP specialty examinations in
2004
The Board of Certified Safety Professionals (BCSP) will cease
offering the CSP specialty examinations in 2004. These Certified Safety
Professional (CSP) specialties include Construction Safety, Ergonomics, and
System Safety.
CSP specialties are being discontinued due to an insufficient
flow rate of candidates. This flow rate cannot support program maintenance and
update costs.
The Ergonomics Specialty was first offered to CSPs in 1999. The Construction Safety and System Safety
Specialty examinations were offered beginning in 2000. CSPs currently holding any of these CSP specialties can
retain their specialty designation from BCSP. BCSP will continue to recognize
CSP specialties in the full directory of CSPs as long
as the individual meets the requirements to retain the CSP.
More information about BCSP and the CSP can be found online
at http://www.bcsp.org/. Additional
information about the CSP specialties can be located at www.bcsp.org/specialty.
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Networking Basics
Whether schmoozing at high speeds or lingering over drinks and hors d'oeuvres, here's how to make a lasting impression.
1
Let the other person speak first. Knowing what he or she is all about will help
you tailor your message and deliver it with more relevance.
2
Adopt a "do unto others" mentality. You'll get further by taking the time to
listen and help than by braying, "Hey, I need a job. Do you know of any?"
3
Keep polishing your pitch. Pay attention to your partners' facial expressions to
see what's registering. If part of your spiel generates blank stares, lose
it.
4
Follow up, follow up, follow up. If you make a worthwhile contact, be sure to
call or send an e-mail within 24 hours.
The Top 5 Lines to Use on Your Boss
•
"I'm really excited about your proposal. What an original idea." (Hyperbole
should be down-to-earth.)
•
"It's like you said in last week's meeting: The brand is everything." (Bosses
like to hear themselves quoted.)
•
"Thanks for your excellent advice on the revision. It made a big difference."
(Who doesn't like praise?)
•
"You look great. That Zone diet is really working." (Personalize your compliment
so it sounds sincere.)
•
"Got it. Great idea. I'll do it that way, and you said you want it tonight,
right?" (Show you listen intently.)
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Scholarship
2003
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7/29/03 - INTERVIEW WITH DAN PETERSEN
In this edition of ISHNfs e-newsletter, we interview the sage of safety, Dr. Dan Petersen. Danfs grasp of the history of workplace safety and the evolution of safety concepts represent a unique and irreplaceable body of knowledge.
Few people in the world of workplace safety could speak directly to the variety of questions and topics we threw Danfs way. Few could draw on the sense of context Dan possesses. And few would be as pointed in their answers
One reason for the respect Dan has earned over the years is that he doesnft pull punches. He tells you what he thinks works and doesnft work in safety, what pros are doing right and wrong, as youfll see in this Q&A. His views come from more than four decades of studying and applying human psychology, organizational structure, and business management concepts to job safety.
Old school? Not really. Danfs principles are timeless. The problems, and the answers, donft change. Dan describes both with broad, bold strokes. Read on.
We talked to Dan by phone, from his home in Arizona, on June 26, 2003.
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THE BUSINESS CASEc
Q) Why are we seeing the emphasis today on the business side of safety?
A) I think it probably has to do with the economy and the fear of proving we (in safety) are worth it. When the economy turns around, I donft think wefll see the emphasis on it. I donft think there is that much value to talking about safety that way. Cost-benefit is not how executives make decisions on fuzzy issues like safety.
Q) Can you truly prove the business case for safety?
A) The business case has been talked about for years. It is hard to prove. Wefve only seen anecdotes. I donft think wefll ever be able to prove it. No company has ever brought me in, in 30 years of consulting, to improve their bottom line through safety. Probably the main reason Ifm brought in is competition. That turns executives on. And the humanitarian reasons.
It is a very bad message to say safety is about dollars. The real message is: We are doing these things because we care about you, the company cares about you. Donft even talk to me about doing safety for money.
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ABOUT OSHAc
Q) Are we living in the post-regulatory era of safety in the U.S.? Is there any going back to aggressive standards-setting?
A) I doubt wefll ever see the regulatory pendulum swing back to aggressive standards-setting and heavy enforcement. Certainly not in the next six years, for sure. For one thing, compliance only starts you on your way. Secondly, the regulatory approach has led to a plateau in lost workday cases. I donft think compliance will be a driving force. It was only a driving force for bad companies. Most companies were doing safety for humanitarian reasons, doing it for their culture, before OSHA. They see that safety can improve all aspects of their company.
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SAFETY INVESTMENTSc
Q) In this tight economy, and in the absence of public pressure, why should companies with good safety records continue to invest more resources in safety?
A) In the best companies, they believe, but they canft prove, that there is a tight relationship between safety and culture. Safety improves management-labor relations. You also use it to push employee involvement. Itfs super not only for safety, but for quality, morale, productivity. Total Quality Management and Deming were perfect for safety without proving cost-benefit.
We missed out on TQM. Why? I think it had something to do with wanting to protect our mystique in safety. We have our own tools in safety. They shouldfve been replaced by Statistical Process Control. Thatfs how we couldfve integrated safety.
We also havenft communicated well. Wefve kept a low profile with management. All through our history wefve had people thrown into safety jobs; they havenft had confidence. So we started with a low base. There was no comfort in going to the CEOfs office. We didnft know what to ask of the CEO.
Thatfs changed now. Companies have chosen more competent managers for safety who communicate better.
Q) What should safety pros be asking of the CEO?
A) Itfs about getting safety integrated into the management process. It starts with role definition. Once defined, then itfs relatively easy to work out the activities that the CEO should be doing. Whether itfs getting out with focus groups, walking around the floor. Itfs fairly easy to define what you want the executive to do.
But first, he must perceive a role in safety for himself, like Paul OfNeill did when he was at Alcoa. A lot of executives donft perceive a role. OfNeill ensured that all his reports saw their role in safety down through the organization. This is kind of unusual. Georgia-Pacific has a system in place. Alcoa had it before OfNeill. The system defines who does what, and it flows then through the organization.
The problem we ran into was when we shifted safety down to the peer groups. It hasnft worked well. Why? With the reductions in workforce, if managers and supervisors can get rid of things on their plate like safety responsibilities, they will do it. But then managers are perceived as having abdicated their safety responsibilities. So management is perceived by workers as not caring about safety. And if they donft care, the workforce wonft care.
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AFTER BEHAVIOR-BASED SAFETYc
Q) What comes next after behavior-based safety, in terms of a popular organizational strategy for safety?
A) I think we could be going back to the 1970s, when the concentration was on management and accountability. Also human factors concepts. We could be going down that route where we build into the organization an environment that takes into account the human factor, the human element. The idea is to not build traps into the workplace. This isnft new. We never really used the World War Two knowledge of human factors.
We know that most serious catastrophes are connected to human factors. We didnft realize the importance of design. We have had many more serious catastrophes in the last ten years, due to cuts in maintenance and downsizing. We have less maintenance now. So we might go a little more down the route of human factors. Only Kodak got into human factors, because they had a lot of people working in the dark. You want to make processes as fool-proof as possible. The ergonomic factor also comes into play. Ergonomics will be done for productivity reasons.
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WORLD CLASS SAFETYc
Q) Is there such a thing as world class safety? How do you define it?
A) I donft know if you can define it. We all do it differently. DuPont does it completely differently than Procter & Gamble. Theirs is somewhat fear-driven accountability. P&G concentrates on work teams and competent management. They are totally different concepts and systems.
It comes down to — what is our culture and what systems will best fit our culture? When you figure that out, therefs no one right way to get to world class. This makes it confusing and government directives are worthless. You know world class when you see it.
Q) What do you think of OSHAfs Voluntary Protection Program? VPP is used as a benchmark for superior safety programs.
A) VPP has some value, I suppose. You get managementfs attention to safety. But itfs paper intensive, time-consuming. Yes, rates go down, but is it due to management giving safety attention and the audits? Ifm not high on VPP. I guess it doesnft hurt anything. But interaction between managers and supervisors and employees, getting to know each other better at all levels, gets you better results than paperwork.
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FLOOD OF CONSULTANTSc
Q) Is the safety and health field going to be dominated by consultants, as corporations cut costs, outsource, use more contractors and temps, and focus on core business functions?
A) Thatfs probably true. Itfs happening all across industry, with maintenance, human resources. Itfs all part of downsizing and putting work out for bids. You get the work done cheaper. The trend is partly due to the economy, partly it makes financial sense. Itfs all part of the direction business has gone in the last 10-15 years. Itfs a cost thing. Ifm not sure it will get the results business wants.
Q) Dr. Scott Geller (noted safety psychologist and ISHN columnist), for one, believes it is bad for a field to be led by consultants. What do you think?
A) I agree with Scott, I think itfs bad, too, if consultants dominate a field. For one thing, you do not have much of a feel for relationships in an organization without being there. Second, you donft get a feel for where people are at the bottom of the organization. Most consultants talk only to the managers at the top. And the hourly people are the only ones who know whatfs going on in the organization. Third, I think you need to learn the frustrations of working inside an organization. I learned more lessons working my way up from the inside than anything else.
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STRESS, HEALTH PROMOTION & WELLNESSc
Q) Will industry ever take the risk factors of "organization of work" seriously? The psychological pressures of drastic and unpredictable organizational changes — downsizing, restructuring, extended work hours?
A) We donft pay anywhere near enough attention to this. Downsizing, radical changes in jobs, longer hours are tremendous factors affecting the morale of people.
In the last 10-15 years, Ifve never seen the number of pissed off and angry people working in companies. Itfs a no-brainer. You pay less attention to their work, their schedules, people are cross-trained to do stuff they donft want to do. You have skilled mechanics doing clean up work because the clean up people have been laid off. You have a whole range of management decisions affecting people.
The amount of overtime is incredible now. You have some people working 17-hour days, seven-day work weeks.
Will it ever get any attention? Well, we almost had a catastrophe in California ten years ago when ten thousand stress claims were filed. Then they changed the laws. On-the-job stress should be compensable. If it was, there would be a tremendous number of stress claims. If we continue to see a breakdown in the workersf comp shield, with more lawsuits being filed to get around workersf comp laws, we might see those decisions about how work is organized change.
I donft think organization of work is on the radar screen. I canft imagine why it isnft. We donft read about it. I did a book on job stress and nobody bought it. Our history in safety is we only do what we are forced to do, not whatfs right.
Q) Why is that? Why do we only do in safety what wefre forced to do?
A) For 75 out of 90 years of safety history, it has been workersf compensation laws or legislative government that has had us doing things. We only do things wefre told to do. With the exception of systems safety briefly, in some cases. We in safety did not use TQM or Deming. That would have integrated us years ago. Letfs face it, wefre not integrated to this day. Wefre different than quality and production. Management sees us differently.
Q) But behavior-based safety has proven very popular, and itfs not mandated.
A) No, it was not mandated, but it was sold to be the magic pill. Wefre still looking for the next magic pill. Behavior-based safety was popular because, one, it was advertised like nothing else has ever been advertised in safety. Pure advertising made it fly. It also cost more so the thinking was, it must be good.
Q) Speaking of programs not mandated, will industry ever take health promotion and wellness programs seriously?
A) I donft see industry investing more in health promotion and wellness programs. Itfs too costly in this era. Coors and Frito-Lay were into this, but they may have cut back. I just donft see it happening. If people perceived stress to be a problem with productivity, it would bring about wellness more. But today, the way it works is this: you identify people with stress problems and send them out to Employee Assistance Programs so you donft have to mess with them.
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MANAGEMENT SYSTEMSc
Q) What do you make of the growing popularity of management systems, such as VPP, ANSI Z10, BSI 18000?
A) With most management systems you spend a lot of time pulling together documentation and procedures that then sit on a shelf.
Safety is about one-to-one interactions, supervisors to managers, supervisors to workers, managers to workers. Safety is about these interactions happening every day. Itfs people every day looking out for each other. Thatfs how safety is achieved. Not by writing down audit protocol. Pieces of paper donft save lives.
We need people, safety people, spending less time on the computer and more time on the floor. I donft know how you can manage people without knowing what turns them on and pisses them off. Today, management systems can destroy that stuff, those relationships, those close interactions.
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PERFORMANCE MEASURESc
Q) Will executives ever accept performance measures for safety and health beyond injury and illness rates?
A) CEOs will accept new measures. Itfs starting now. Procter & Gamble has a scorecard that has injury numbers and a roll up of 11 key program elements. It is more than one measure. What wefre going to have to do is a process of weaning executives away from these idiotic numbers that wefve been using. You can still use these numbers, but use upstream measures for lower levels in the organization. Measures like how often did one supervisor contact his people in the last week about safety matters.
Ifm writing a book for the American Society of Safety Engineers, I have to be finished in July, on the measurement of safety, the weaknesses and strengths of all the measures out there. Most organizations are managed by ignoring the end results of everything except financials. Attention goes to process improvement indicators. Thatfs Deming. And thatfs what we should be doing in safety. Because we use these utterly ridiculous measures in safety that lack validity. A plant with five accidents in a year, what do the rates mean? Nothing. A supervisor with no accidents, what do you want him to do next year? Be lucky? Itfll come around, this acceptance of new measures.
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CHALLENGESc
Q) What are today and tomorrowfs career challenges for safety and health pros?
A) The biggest challenge today is to break away from traditional safety thinking. Think about how companies can be improved through interpersonal relationships. Concentrate more on relationships than on physical conditions and standards.
The only way you can do this is to tap the intelligence of the employee. If they are not a part of what youfre doing, youfre missing out. Everyone must feel part of a team. They can really get turned on, and have fun, too. Ifm not talking about peer observations. Safety pros can facilitate processes of safety improvement teams, process safety ad hoc teams, there are any number of ways to use peoplefs brains to make things better.
The biggest complaint I hear from workers is that no one wants to hear what they have to say. They say, "I want to help, I want to be part of the organization. But theyfre not interested." So you have people putting in time; theyfre not thinking about what theyfre doing, maybe theyfre irritated that theyfve been robbed of their security. Sure, all that hurts safety.
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EMPLOYMENT PICTUREc
Q) Safety and health is a mature profession in the U.S. Injury rates are low. Dirty jobs are moving overseas. Will we see reduced demand for safety and health pros in the future?
A) It depends on the direction we go. There could be a need for far fewer safety pros — if safety is truly integrated. If we go down the road of standards and programs, you will need plenty of pros. To me, the best safety person should be there on a temporary basis. If Ifm with a company for more than a couple of years, Ifm a failure.
Q) If a safety pro should really be employed on some kind of temporary basis, what should they do in that short time?
A) Most important, you assess the reality of the organization. Define reality. Whatfs going on here? First you must do this to see what needs to be fixed. What works and what doesnft work. You can do this through interviews and perception surveys. Second, then you plan what to do to integrate safety. Three, then you get involvement, get employees on their own doing things the way they think it should be done. You do work yourself out of a job.
Q) Whatfs your advice to young pros coming out of college?
A) Study not only safety but organizational psychology, organizational management. You need to be able to get a feel for an organization. I hope they intern with an organization. Broaden your background with industrial hygiene, safety, environmental. At least youfll be more hirable. Ifm not sure that these disciplines even fit together, but thatfs what companies want.
Q) And whatfs your advice to mid-career pros for getting the most out of their jobs over the next 20 years or so?
A) I know a lot of guys downsized out of jobs, struggling to get back into the game or into consulting. I donft know what to say to them. Itfs a matter of finding something, itfs tough, I know. One problem we have, to be a successful consultant or to get a job, you need to get your name out there. The only way to do that is publishing, and people donft like to write, or donft have the time to write.
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LAST QUESTIONc
Whatfs keeping you busy these days?
Ifm working on articles in non-safety magazines — business journals and an industrial engineering magazine. Ifm finding people outside safety are more interested in human error than people in safety. Itfs universal. People are always screwing up for good, logical reasons. We make environments that make it logical to screw up.
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Thatfs Dan. Blunt. Seeing the big picture. Still fired by a passion that keeps him learning and teaching.
Whatfs the source of Dan Petersenfs broad knowledge and wide respect? Consider the reach of his experience:
o His early years working as an executive in workersf compensation insurance and as corporate safety manager in manufacturing.
o His time at the University of Arizona, where he created and taught the graduate program in safety management in the School of Business and Public Administration.
o More than 30 years of consulting Fortune 2000 companies around the globe.
Dan developed concepts in how to ensure managementfs leadership role in safety accountability systems in the early 1960s. Four decades later, leadership and accountability are still hot seminar topics. His first book, "Techniques of Safety Management," was published in 1971, at a time everyone else was scrambling to figure out the new OSHA rules. In 1975, he wrote the first book on behavior-based safety, two decades before the BBS field experienced its boom years.
To date, Dan has written 18 titles and appeared in at least ten videos on safety management. Born in Omaha, Neb., in 1931, he has an undergraduate degree in industrial engineering (1952), a masterfs degree in industrial psychology (1972), and a doctorate in organization behavior and management (1980).
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Dave Johnson is the ISHN E-News editor. He can be reached at djsafe@bellatlantic.net, (610) 666-0261; fax (610) 666-1906.
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